In the 2011 American Customer Satisfaction Index (ACSI), Bing saw a strong rise is satisfaction, though Google remains the search engine with the most satisfied customers. Meanwhile, Facebook was at the bottom of the heap for customer satisfaction.
Yahoo surpasses Google in Customer Satisfaction Index for its offerings, though Google still rules in terms of search.
I wrote earlier of wanting relevancy figures. In lieu of that, how about some customer satisfaction figures? Yahoo! Gains On Google In ... read more