Google is testing a new way to collect feedback in AI Mode. When I clicked the thumbs up icon, a popup appeared asking, “What went well? (optional).” It offered preset options such as “Saved time,” “Clear,” “Helpful,” “Comprehensive,” and “Other.” Choosing “Other” user can type their own feedback in a text box.
When I clicked the thumbs down icon, a different popup appeared asking, “What went wrong? (optional).” Its options were “Personalization,” “Incorrect,” “Inappropriate,” “Not working,” “Unhelpful,” and “Other.”
Here is a screenshot of both popups.
I don’t think I have seen this feedback format before. I was able to replicate it across multiple browsers, so it may already be available to many users
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