Google's Mobile Ratings Increase Need for Online Reputation Management
Online reputation management just became much more crucial. Google has enabled reviews and ratings for businesses, restaurants, etc via mobile. Now people don’t have to wait until they get home (and have time to cool down on the way?) to write a review after a negative (or perceived negative) experience.
On the flip side, you could encourage your customers to write a review if they had a positive experience.
Don’t freak out too much yet – it’s still not available for iPhone customers. But, it will be soon.
Never fear, we’ve got you covered. Read up on online reputation management to keep your virtual image afloat:
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