Google AI Mode is showing customer reviews within product results, including the review text, star rating, source website, and posting date, a change that could help build shopper trust.
Google AI Mode is now showing customer reviews for products. Previously, AI Mode only showed the product content. Today, while searching for a particular product, I saw reviews displayed with what the customer said, the star rating, the website the review came from, and when the review was posted.
Here is a screenshot of how it looks.
Showing a review in this format looks good for websites, since it can help build user trust. Personally, I like this design.
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