Desktop Search, Google Enterprise, and the U.S. Goverment

A couple of interesting reads from Federal Computer Week.

First, the article: The search is on, looks at the many obstacles desktop search tools have in getting a place on government workers desktops. That said, the next article reports that the USDA is testing Google Desktop Search.

Second, Google turns up fed business reports on how several government agencies including Health and Human Services, the Department of Transportation, and the USDA, are successfully using Google’s Search Appliance. The article also mentions a few issues that one user from the USDA had with the product.

At the seminar, during which federal officials offered feedback to Google representatives, [Chris] Niedermayer [USDA’s associate chief information officer for electronic government] did note several kinks. He complained about the lack of phone support and documentation for the company’s GB-1001 model, which handles up to 1.5 million documents.

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