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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Scott uses the example of Costa Rica Expeditions, a Central American ecotourism company. Fabletics is an athletic wear company co-founded by Kate Hudson. Most marketers and public relations professionals are on board with social media, but now it’s...

  2. 5 Fast Facts about the EU's Privacy Ruling on Google

    In an email to CNN, a Google spokesman said the ECJ ruling was "disappointing," and that the company needed time to "analyze the implications. The flip side to this ruling is that those looking for an unbiased view of an individual may not be able...

  3. Twitter is Blocked in Turkey, Google’s Public DNS Helps Users Regain Access

    Publicly, the Turkish Prime Minister has said the ban was over content on Twitter that the company refused to remove from Twitter – specifically content that insulted Turkish citizens, although those citizens are primarily Erdoğan and his...