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  1. 15 Ways to Avoid Reputation Roadkill @ClickZ Live #czlny

    This salesman single-handedly turned around Beal's negative perception of the brand, and Beal noted that "a single employee can make a big difference to your rep. If you're in the middle of a crisis, the first thing you should do is review what's...

  2. Susan Wojcicki Replaces Salar Kamangar as Head of YouTube

    Wojcicki joined Google in 1999 as employee number 16, pushed hard for Google’s $1.65 billion acquisition of YouTube in 2006 when it seemed like a big risk, is the senior most woman at Google, and will now become the Senior Vice President of YouTube.

  3. How to Hire (and Keep) Digital Marketing Talent in 2014

    It's true; executives reveal they're unhappy with the skills of digital and social media team talent, and there's a large talent gap hurting sales, employee retention, and marketing ROI. The University of Florida is the first of its kind to offer a...

  4. Find & Hire Talent With LinkedIn Education and the Student Job Portal

    As Gina Yocom, my new employee hired from the LinkedIn Student Job Portal, put it: She is now close to completing her first month of work and I couldn't be more ecstatic. So, as soon as I was able, I turned to LinkedIn and its Student Job Portal...

  5. Google Penguin Got You Down? Work on Customer Service

    The interaction with a customer service agent, receptionist, or employee leaves a lasting impression. First, owners should recognize that one bad interaction doesn't kill a relationship. Many businesses suffered drops in their rankings with the...

  6. Organic Search Noticeably Absent From Google Analytics 2013 Summit

    Account and Employee Access Management API will enable organizations to grant access to internal resources such as employees, making life easier for big customers. The first Google Academy course is launching in mid-October 2013.

  7. 6 Things We Learned From Marissa Mayer and Mark Zuckerberg at TechCrunch Disrupt 2013

    The reason for the change was due to the external and employee feedback the company was receiving. Michael Arrington, founder and former editor of TechCrunch, first question to Mayer was "What the f*** happened here?