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  1. The Thrill & Danger Of Measuring Relevancy Through Ego Searches

    Then again, that search also points out an Ask Jeeves failure. While ego searches can be bad, they remain one of the main ways anyone will test their favorite search engine. To sum up, ego searches will remain a powerful way anyone measures the...

  2. More On Query Refinement, The Human Scale Problem & Creating The Search Dialog

    At its peak, the Ask Jeeves "knowledgebase," as it was known internally, matched on about 85% of searches. That drew out Jim Lanzone, senior vice president of search properties at Ask Jeeves, who sent me an email raising a good point that humans...