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  1. Social Customer Service Secrets to Avoid Negative Search Results

    We research someone online before agreeing to a first date — is he a deadbeat? We do a Google search before buying from a brand — what do people really think? Set up alerts for your brand name using tools like Google Alerts, Mention, Topsy, and...

  2. Yelp Trends Reveals What's Hot or Not Locally, But Beware of Unreliable Data

    In addition to the $5,000 prize, Yelp is offering an additional $1,000 if a student's work is published in academic papers and up to $500 in travel expenses to present that research. When Google unveiled its Trends search engine, SEOs quickly...

  3. Many Web-Only Retailers Fail to Offer Optimized Mobile Experiences [Study]

    Here's a snapshot of the Top 25 Web-only retailers and their scoring positions, according to The Search Agency's research: Make sure your site is fast: Check out these tools and tips from Google on how to examine the speed of your site.

  4. How Personalizing Websites With Dynamic Content Increases Engagement

    Another factor that supports the incorporation of personalized content comes from Forrester research, which found that 90 percent of cart abandonment leads go cold within one hour and the likelihood of conversion diminishes as the clock ticks away.

  5. How Vine Has Changed the Video Landscape in Just 12 Months

    Unruly research has found time and time again that the brands who win at massive tent pole events are those who tease the crowds in the run-up to the big event. Vine is also one of the top 40 free apps on both the iTunes App Store and Google Play.

  6. 4 Ways to Expand PLA Success in 2014

    It's important for retailers to understand how these channels work together to drive consumers to research, browse, and ultimately purchase their products. Google's Product Listing Ads (PLAs) have become one of the premier ways for online retailers...

  7. Become a Leading SEO Mechanic with Both Google & Bing Webmaster Tools

    The diagnostic tools category is comprised of 7 subcategories: keyword research, link explorer, fetch as Bingbot, markup validator, SEO analyzer, verify Bingbot, and site move. Of course, there is a lot more to BWT than just the eight features...