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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Clearme sends out swag packages thanking its loyal customers who travel the globe and surprises travelers with random acts of kindness gate gifts such as bottles water and a healthy snack. Search results beware and be aware, customer service is...

  2. Video Helps Persuade 73% of People to Buy a Product or Service [Survey]

    People would like to see more video content about electronics (57 percent), restaurants (39 percent), travel (34 percent), and exercise/fitness (33 percent). More than half of respondents (57 percent) wanted more videos for electronics, 39 percent...

  3. Click to Call, Cross-Device Conversions Deliver AdWords Revenue Lift for 1-800-Flowers

    Google data in 2013 examined categories such as local services, auto, tech, travel, finance and beyond to see how likely people would be to use a click-to-call feature for services in that industry. While a robust call center maybe a prerequisite...

  4. Google Boldly Rejects UK Privacy Laws in Safari Snooping Case

    What are they suggesting – that they will force Apple users whose privacy was violated to pay to travel to California to take action when they offer a service in this country on a .co.uk site? According to a statement released by the firm, Google...

  5. International Expansion: Break Down Barriers With Google+ Hangouts

    Many of us travel as part of the job. In other words, it is a VoIP service allowing you to talk through the Internet. One of the biggest benefits when chatting with anyone online is the ability to record your demonstrations or conferences so that...

  6. Weekly Rundown: Lost Google Image Search Traffic, Facebook Search Ads & More

    Google search manipulation starves some websites of traffic – PCWorldHarvard Business School associate professor Ben Edelman, who is a paid Microsoft consultant, puts out another anti-Google study, this time on flight search, and reports an "85...

  7. 5 Reasons Why People Hate International Search Marketing

    The reality is that they told their bosses they love it thinking they’d get a chance to travel) Seeing how people react to your work from different countries, cultures, and languages is very rewarding and insightful – and if you get good at it...

  8. Small Business Social Media: 3 Tips to Get Started

    If you're in travel, you should be very active on Tripadvisor Forums. This is important in any employee, but in someone who is an online customer service representative, being able to say "I'm sorry, that shouldn't have happened.is a huge asset.

  9. Google Buys Coupon Platform Incentive Targeting, Which Owns Targeted Search Patent

    These can include domain-specific search applications such as, e.g.document archive searching; file searching on a computer or network; company or individual searching; real estate searching; price comparison searching; reference, book, and...

  10. Google Told to Fix 4 Areas in Search, Advertising to End Antitrust Inquiry

    This practice may impact for instance travel sites or sites providing restaurant guides. Alongside its general search service, Google also operates several vertical search services of this kind in competition with other players.