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  1. Crowdsourcing Gone Wrong: How Brands Can Avoid Messy Marketing Mistakes

    Apparently they thought that nothing could go wrong. While inside McDonalds corporate HQ the concept of getting customers to share their stories may have resulted in high 5's all around, stepping back and thinking about prevailing sentiment around...

  2. Bing Boards: New Search Experiment Highlights 'Inspiring Content'

    Bing is working with a small group of featured contributors, mostly food and lifestyle bloggers who Microsoft considers passionate thought leaders in their respective lifestyle topics. Continuing to experiment with ways to change and improve the...

  3. How to Report Organic Search Traffic Gains After Filtering 'Bad' Traffic

    Sales were dropping, and they were so convinced of "penalties" (though they've really done nothing overtly aggressive with their past SEO efforts) that they also thought AdWords had penalized them. As I'm sitting here, I am awaiting a response from...

  4. The New Inbox: The Intersection of Email, Mobile & Social Marketing

    Jenkins then showed two examples of brands he thought were doing mobile email pretty well (below). But did you know that email plays a very important role with both of those from an engagement, brand, and conversion perspective?

  5. How to Use Google Analytics Visitors Flow Reports to Improve Conversion Rates

    When we started our diagnostic process for this website, we initially thought that visitors weren't even arriving at our lead form page. How you think users interact with your website can be very different from reality.