The 140 character social networking and microblogging service launched in 2006 and is growing up and taking flight. What started out as a character only text-based microblogging service with little visual opportunity, Twitter is dipping a tweet...
Facebook Terms of Service, May 2013 Activity varies, according to the primary objective of the user according to findings shared by NM Incite: percent of users use social media to keep in touch with friends and family percent use social media for...
The Electronic Frontier Foundation (EFF) is reporting that social networking and web service companies are making strides towards becoming more transparent with users. Going forward, the EFF said that it hopes social networking sites and web...
You can watch the entire interview here, and get additional thoughts from Kawasaki about email subject lines, Twitter's new Vine service, Motorola's culture, how many hours a day it takes to build a marketing platform, and if he actually invented...
The implication is that different elements of a brand are being discussed including the products, customer service, business practices, branding, geo-specific topics, user help topics and corporate responsibility, among others.
Google gets consumer service ultimatum from German consumer groups – PCWorldGoogle issued ultimatum: answer user's questions by email or go to court. Percent of Time Spent Online is on Social Networking – Experian Marketing ServicesIf Internet...
By the way, users who sign up on Monday April 22nd will only pay $9.85 per month for the service, compared to a regular monthly price of $19.70. GH: Each year on our birthday, we have a huge sale, and announce a new service timed around the...
Those who are itching to get a pair of glasses are excited about using them as politicians, adventurers, farmers, performers, service personnel, military, medical professionals, and nearly every other field of labor known to humankind.
Google's Buzz social networking service faced an onslaught of criticism when it deputed in early 2010. Google's privacy director has resigned from her position after nearly 10 years of service at the search giant.
Segueing from the usual formatted descriptions of a company’s mission statement, Sean Cohan stated that Internet Marketing Ninjas was a “funky, delicious, most wonderful full-service internet marketing company.
Businesses at all levels should concentrate on best-in-class customer service and creating positive experiences both in real life and in their social platforms. Don't expect the content to drive overall sales of a product/service but it should be...
They’ll be able to identify common customer questions, reservations and the most effective selling points of your product or service. Social Engagement Social’ is something that should be integrated and embraced at every level of your organization.
Not every product or service needs a social media presence, and it's important to remember that just because you read tips about how to do social well, it doesn't mean that you're required to set up and maintain presences on the big sites or you...
Explore each of the big five social networks and see if your competition, or related product/service providers are doing well there. This is important in any employee, but in someone who is an online customer service representative, being able to...
While “United Breaks Guitars” was a great example of a viral video helping to break through a customer service nightmare, you can bet that most of the attendees are extremely familiar with it, and have been since 2009, so that’s not going to help...
Where you deliver your service (location). Are you simply looking to use the social networking tool to augment and complement your other online marketing efforts in your sales efforts? While the LinkedIn Profile change has impacted the design and...
Or dedicate each month to a different product focus or service of your company and design a collage of content ideas centered around that product or service in the form of videos, Tweets, blog posts and Facebook updates.
At least part of the secret of Facebook's success is the fact that it manages to present itself as both a global and local service. The graying of social networking sites continues, but the oldest users are still far less likely to be making...
As the ways we sell and deliver SEO services continue to evolve, the hierarchy of web presence optimization is a model that may help structure sales contracts and service delivery tasks while ensuring that keyword metrics are focused on conversion...
Costolo said it has taken so long for Twitter to offer users their tweet archives because the social networking service is not suited for archive distribution. Twitter users will be able to download every tweet they've ever sent by the year's end.
