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  1. Conquering Content Marketing, Step 2: The Content (and Plot) Develops

    The PR crisis was sending surges of traffic to their website; Mike and his team were now playing triage nurse to their small network of underpowered web servers. Treat customers like royalty: Deliver amazing customer service.

  2. 7 Content Marketing Tips to Recover From Google Penguin

    The influencers that you work with are likely to share their post with their network, and they will almost certainly attract natural links and attention. You can even ask people to link to the giveaway for extra bonus points (although this might be...

  3. 16 Secret Google Analytics Advanced Segments Worth Their Weight in Gold

    How to Use this Segment: Apply this segment to the Network report under the Audience section of Google Analytics. This segment filters out greater than 80 percent of the traffic to your site and allows you to review long tail service providers with...

  4. 10 Outrageous Social Media Predictions for 2014

    In 2014, SnapChat is going to take off and become the fastest growing social network in history. It will also be the fastest to crash and burn when the flocks of teenagers that use it grow up or just find a new shiny social media network to toy with.

  5. Twitter Speak From @ to Z – Terms & Definitions

    Fail Whale is an error screen that will pop up for Twitter users when the social network is experiencing downtime, typically because there is an overload of people using the site. In other words, it is a service that helps a user shorten a long URL...

  6. The Role of #Hashtags in Social Media and Search

    This is an easy way to identify popular streams of conversation that may be relevant to your goals, offering a way for you to insert yourself into the conversation and expand your social network. Want to know what your customers are talking about...