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Social Event Crm

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  1. 10 Reasons Why You Can't Miss #SESNY

    If you're not B2C but more B2B, the B2B Lead Generation Management & CRM Integration session is bound to be of interest. There is no doubt that SES is recognized as the largest search and social marketing event in the space.

  2. Understanding Your Social Customer Engagement Scenario

    Social customer relationship management (CRM) is all about brands engaging the social customer -- or interactions with transactions. But where is your company when it comes to social CRM? As with the previous posts, this all designed to make social...

  3. Visualizing the Social CRM Process

    We looked at social customer relationship management (CRM) from a high-level conceptual view in "Interactions with Transactions: Understanding Social CRM. Now let's walk through a potential social CRM process, so that you can visually see what we...