Gord Hotchkiss has done a great job of telling the story that heatmaps illuminate.Also, I mentioned this in my talk at SES Toronto, Ask.com has a few elements of its results page that are different from other sites (Smart Answers at the top above...
On Tuesday, I wrote about some possible enhancements to Ask's Binoculars. Microsoft comes up with an intermediary query interface which could be used with more than one search engine. When a snippet, or abstract, is returned with a search result...
On its surface, the Binoculars feature in search results at Ask.com seems to only provide a preview of a page that you can visit. There are attributes of this preview that may not have been rolled out yet, and the way that people interact with...
Binoculars), we are delivering against user needs exponentially more than we did before. Yesterday, I wrote of how search engines could do a better job of query refinement and indeed did so in the past, especially because there was more human...
