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  1. Many Web-Only Retailers Fail to Offer Optimized Mobile Experiences [Study]

    The Search Agency today released a new mobile scorecard report, which looked at the Top 100 Web-only retail sites to see how well they fared against key elements in a mobile user's experience. For this report, The Search Agency weighted home pages...

  2. U.S. Holiday Trends & Forecast: Top Shopping Days, Hot Searches, Mobile Shoppers

    Coming in dead last out of 100, Apple's mobile experience is lackluster when measured against factors in The Search Agency's scorecard – even as a leading tech company and producer of this holiday season's most-wanted products.

  3. Top Online Retailers Lag in Mobile Experience [Study]

    The weighted scorecard looked like this: You might think the big ecommerce brands already have that figured out, but The Search Agency released today another iteration of its mobile experience scorecard assessing 100 multichannel retailers to see...

  4. Google Privacy Policy: 36 Attorneys General Express Strong Concerns

    No, this isn't about its app privacy policy  or browser tracking, though lately it seems like you need a scorecard to keep track of all the privacy issues Google is dealing with at the moment. A group of U.S.state attorneys are speaking out against...

  5. Bing's Best Features are the Ones You Didn't Know Existed on Live Search

    If you search for a restaurant, you'll see a visual scorecard letting which summarizes reviews the eatery has received. If you weren't using Live Search (and let's face it, most of you weren't) then you're likely to be a little more impressed than...

  6. User Ratings and Reviews: Join the Conversation

    Finally, make sure you create a process for actioning negative feedback and a scorecard or database of input to measure your progress as you improve your consumer sales/service experience. Consumer usage of ratings and reviews continues to grow (22...