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  1. Google Privacy Policy: 36 Attorneys General Express Strong Concerns

    No, this isn't about its app privacy policy  or browser tracking, though lately it seems like you need a scorecard to keep track of all the privacy issues Google is dealing with at the moment. A group of U.S.state attorneys are speaking out against...

  2. Bing's Best Features are the Ones You Didn't Know Existed on Live Search

    If you search for a restaurant, you'll see a visual scorecard letting which summarizes reviews the eatery has received. If you weren't using Live Search (and let's face it, most of you weren't) then you're likely to be a little more impressed than...

  3. User Ratings and Reviews: Join the Conversation

    Finally, make sure you create a process for actioning negative feedback and a scorecard or database of input to measure your progress as you improve your consumer sales/service experience. Consumer usage of ratings and reviews continues to grow (22...