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  1. Social Customer Service Secrets to Avoid Negative Search Results

    People shared the secret that when customers are happy, they keep their product longer, they spend more over time, and they share their happiness with others either in person or on social networks. Search results beware and be aware, customer...

  2. DoubleClick Adds Optimization, Reporting Tools to Search Commerce Suite

    In the past, figuring out if your search advertising actually lead to these product sales has been complex - requiring lots of time and effort in reporting analysis. According to the DoubleClick website, the Search Commerce Suite "offers a smart...

  3. How FREE Website Call Conversion Tracking From Google Will Benefit You

    Before call analytics the only method of identifying profitable keywords was to dig into your Web analytics to see which keywords generated an online conversion, which usually meant they purchases a product or filled out a form.

  4. Lost and Found: How Top E-Commerce Brands Stack Up With Site Search

    Forty percent had faceted search, which Baymard Institute defines as a "list of filters for product attributes, filters that apply only to a part of the search results. Of the websites studied, 16 percent did not support searching by product name...