Traditional customer service inquiries, software bug reports, feedback submissions, etc. More importantly, 87 percent of respondents indicated that online content has a moderate to major impact (67 percent and 20 percent respectively on what...
Yodle: Lesser known, but providing pretty much the same service as ReachLocal, Yodle targets the small end of the small business segment. Keyword-targeted, indexable landing pages (where the keyphrase is the location and the service)
If you only offer one type of service (PPC, SEO, display), you're missing out on potential revenue that will be taken by your competitors. The study found that almost 72 percent of agency clients prefer a full service-approach and that 71 percent...
When consumers express that they're interested in a particular product or service in search, they're pulling in information – search is the only vehicle online or offline that does that for us, and it can help you drive those measurable sales or...
According to the latest data from the comScore Video Metrix service, 182 million Americans watched nearly 41 billion online content videos in May 2013. That's up from 181.9 million Americans, who watched 38.8 billion online content videos in April...
Help A Reporter Out (HARO): This free service puts reporters in contact with sources. Then, using a monitoring service like Netvibes, Twilert, or Hootsuite to notify you when someone is looking for a source.
Service providers Local service providers The second piece of a local link building campaign that’s all too often overlooked is bringing current relationships into the online world. Local link building is 100 percent about finding local authorities...
This is the same example all of the AdWords customer service reps send out to explain how this works.fast blue (Negative) Use the terms in this report to learn more about how your customers search for you both in terms and intent to help craft your...
Customer service: They promoted their repair service by mentioning that they would be willing to fix Dave's guitar as well as other guitar brands too. After Maker's Mark noticed the conversation that was happening online, they quickly responded:
Many banks and card providers included security precautions in their customer service information. In the early days of the Internet, few people had much concern about online security, in terms of their personal information.
When this typical and reasonable consumer is closer to making a purchase, he may look for reviews of your products and customer service, searching on keywords like [your brand] + "reviews" and [your brand] + "return policy.
Login with Amazon is a service which allows Amazon members to sign into other online services, stores, games, and apps with existing Amazon login information. Amazon has announced a new sign-in service, Login with Amazon.
The Trusted Stores program allows retailers to display a badge on their site once they meet criteria from Google on areas such as delivery times and customer service, in order to give web users confidence they are a reputable merchant.
The 140 character social networking and microblogging service launched in 2006 and is growing up and taking flight. What started out as a character only text-based microblogging service with little visual opportunity, Twitter is dipping a tweet...
Facebook Terms of Service, May 2013 As Andy Beal, CEO of Trackur and recognized online reputation consultant recently stated at Pubcon New Orleans; "Leave no social media profile vacant". Now, it seems the pendulum has swung to the opposite extreme.
Google Webmaster Tools and / or Google Analytics will expand its reporting to display server data such as calculated server load, server response, page elements' load, consecutive requests and other page, site and server performance metrics...
You will need to agree to the “Terms of Service” and then hit verify. When it comes to local online marketing, visibility is incredibly important. Optimizing your Yahoo Local listing is done in very much the same way that you will want to optimize...
Alternatively you might want to consider using a domain name management service; you can do this through most domain names registrars'. If the domain owner is clearly a squatter or you own the trademark to the name, your best option is to consult a...
Nordstrom is known for impeccable service as much as it is known for its equally fabulous half-yearly sale. According to Unruly Media's research, branded vines are shared four times as often as branded online videos and branded content accounted...
The comScore Video Metrix service has just released data that shows 181.9 million Americans watched 38.8 billion online content videos in April 2013, while the number of video ad views reached an all-time high of 13.2 billion.
