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  1. Social Customer Service Secrets to Avoid Negative Search Results

    If your business is in San Francisco or Seattle, your New York customers are ready for action three hours before you. When the Four Seasons recently opened in Orlando, they had a job fair and tracked how many times a candidate smiled during an...

  2. Twitter Engagement Study: Top Apps, Content Sources & Profiles Among Search Marketers

    The most-shared mainstream media included content from Forbes, The New York Times and The Wall Street Journal, to name a few. The search marketing community is one that can be defined by the topics we write about and share with our colleagues.

  3. Reflecting on a Successful ClickZ Live New York & A Fond Farewell to Mike Grehan

    The inaugural ClickZ Live New York kicked off with a bang earlier this month as more than 2,000 digital marketing participants gathered at the Marriott Marquis in Times Square to listen, learn, and exchange ideas with fellow industry colleagues.

  4. SEO for Startups & New Businesses: An 11 Step Plan

    If you work at The New York Times, you may even get your Twitter handle in your byline. You're starting a new business. For the sake of clarity, let's say you're starting a new business based on selling new and used cars and operating car dealerships.

  5. Top Content Sources, Topics & Profiles Among Marketers at Mid-Size Companies [Study]

    The findings showed top mainstream media sources shared included Forbes, the Huffington Post, and The New York Times in the top three positions. Of those studied, many of them lived in tech and marketing hot spots like San Francisco, New York...

  6. Doodle 4 Google 2014 Contest has Begun

    Rick Riordan, #1 New York Times bestselling author Christoph Niemann, designer, artist and author featured in TIME, the New York Times, and American Illustration Astro Teller, overseer of the many new technologies and innovations underway at Google[x]