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  1. 3M on Winning the Second Click with Big Data Appliances at BrightEdge #Share12

    We use a customer satisfaction scoring system and have found that we greater satisfaction contributes significantly to our revenue and, in particular, repeat purchases. We know that the net present value of search is $1.6 billion if we assume that...

  2. SEMPO Tells Government: Don't Censor Search Engines

    Willingness of publishers and information owners to explore ways of sharing their valuable information with the search engines while not jeopardizing their revenue models SEMPO is just one of many groups calling for zero regulation (or at least...