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Negative Reviews

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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Sales and Service Secrets to Avoid Negative Search Results Letting those customers wait could be the difference between a cheering brand advocate and a ranting social customer spreading negative sentiment that is like poison to a brand’s reputation.

  2. 15 Ways to Avoid Reputation Roadkill @ClickZ Live #czlny

    Samsung got fined for hiring people to write fake positive reviews of its own products and negative reviews of competitor HTC. He read several negative reviews and tried that store last. In a nutshell, Beal defined online reputation management as...

  3. The Smart Way to Optimize Your Amazon Sales Strategy

    Reduce your chances of receiving negative reviews by understanding the most common causes for buyers to complain: Too many negative seller reviews can even have your account suspended, so be careful to always put the customer first, just as Amazon...

  4. Matt Cutts Says 'Stop' Guest Blogging for SEO: Here's Everything You Need to Know

    However everyone is just focusing on the negative aspects of guest blogging being dead and how it affects SEO. Unfortunately this definitely can have negative effects on the site, especially if someone targets those links and outs the site to Google.

  5. Yelp: Court Ruling on Anonymous Customer Reviews 'Could Have a Chilling Effect on Free Speech'

    In its complaint, Hadeed alleged that it tried to match the negative reviews with its customer database but could find no record that the negative reviewers were actually Hadeed customers. If these "reviewers" weren't customers of the company, then...

  6. Yelp Lawsuit Seeks Wages for Yelpers

    Jeung said she should be able to leave reviews for any company that is publicly listed on Yelp, but yet Yelp's actions are making Yelpers think twice before leaving a positive review for a company that has primarily negative reviews, as now you...