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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Less Than One Hour Response Time - There Is No Hold Button in Social Media According to a recent study, 72 percent of customers tweeting complaints to a brand expect a response time of less than an hour.

  2. The Challenge of Enterprise Link-Building in a Content Marketing World

    This article is less about the tactics involved with creating and marketing content as it is about underscoring the challenges of orchestrating such a campaign for enterprise level companies. It's been pretty clear to most SEO professionals for a...

  3. Last-Minute SEO - Here Come the Holidays!

    In the end you will spend less and gain measurable and sustainable ROI. Because they are less competitive and require less effort, you can target more of them. Also don’t forget about Bing - while traffic can be lower simply because they have less...