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  1. Social Customer Service Secrets to Avoid Negative Search Results

    The new rules of selling and customer service are here, they’re social, they’re mobile, they’re visual…and most businesses are not ready. Search results beware and be aware, customer service is part two of the social media revolution.

  2. 2013 Mobile Ad Revenue Hits $19.3B, Including Gains in Search

    Mobile search ads dominated in North America and Europe, but not in the Asia-Pacific region, Middle East and Africa, or Latin America. Nearly every region showed gains in mobile search revenue, however, from 2012 to 2013:

  3. Panda Has a Smartphone – Here Are 7 Things You Can Do to Test It Now

    You want to see the percentage of mobile traffic from organic search. You want to take note of how many you are receiving from mobile search and compare that to desktop. By selecting Mobile, you can check your trending over the past 90 days for...

  4. The NSA Has a Hush-Hush Google-Like Search Engine

    It can also share location information culled from mobile phones. The United States National Security Agency (NSA) has its own homegrown search engine that it offers to similarly minded U.S.intelligence outfits.

  5. How FREE Website Call Conversion Tracking From Google Will Benefit You

    With mobile devices growing in popularity, more conversions happen over the phone versus online. More than 70 percent of mobile searchers use click-to-call when getting to your website. When a visitor comes to your website from a search ad, the...