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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Fabletics is also very social with customers and has developed an active community of reviewers. The new rules of selling and customer service are here, they’re social, they’re mobile, they’re visual…and most businesses are not ready.

  2. The NSA Has a Hush-Hush Google-Like Search Engine

    Intelligence Community (IC)," the report notes. The appropriate and prudent sharing of information is a pillar of the post-9/11 Intelligence Community (IC)," the NSA says. The highest priority of the Intelligence Community is to work within the...

  3. How to Create a Social Media Friendly Landing Page

    Community managers can create great little posts that entice and pique the curiosity of friends and fans. Variations on a theme can help you create pages that feel special to each community, but aren't a redesign from the ground up.

  4. Twitter Engagement Study: Top Apps, Content Sources & Profiles Among Search Marketers

    The search marketing community is one that can be defined by the topics we write about and share with our colleagues. When it comes to sharing content on Twitter, SEMs preferred their desktop tools over mobile.

  5. Adobe Experience Manager: Content, Search, Social & Mobile – An Integrated Future

    With all eyes in our community on the convergence of content, search, and social practices (with me initially writing about this in 2012), this strategy becomes even more compelling when you dig deep into at research such as the Content Marketing...

  6. 10 New Media Trends Shaping the Lives of Modern Consumers @ClickZLive #CZLNY

    Facebook chose to wait until a community asked for it, so they knew it would be a success with that target group. She also created Dotcomplicated.co – an online community and newsletter to help families keep digital at bay and has also authored a...

  7. Twitter’s Vine Updates Rules on Explicit Sexual Content

    As we've watched the community and your creativity grow and evolve, we've found that there's a very small percentage of videos that are not a good fit for our community. We introduced Vine to make it easier for people to find, watch, create and...

  8. How Vine Has Changed the Video Landscape in Just 12 Months

    The creative community that has embraced Vine's short, looping videos has shown that you can tell a whole story, make people laugh and even leave people speechless – in six seconds or less. In fact, according to a recent study from Cisco, two...

  9. 9 Things You Must Update When Moving Your Business Location

    Tell Community Partners and Friends That You've Moved If you rely on local search, or mobile search, to bring visitors and customers to your location, then moving without having a plan to update your address or phone number can cost more than you...