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  1. Recovering from Penalties, Penguin, and Panda

    Get contact info through social, email, or snail mail. User generated spam like un-moderated comments could also trigger a manual action. Clean up the spam and close the comment spam loophole by doing things like putting nofollow on links to...

  2. Yahoo Hits $610 Million Jackpot in Lottery Scam Case

    CAN-SPAM Act allows companies to seek penalties of up to $16,000 for each piece of junk mail reported. Yahoo has claimed victory in a $610 million lawsuit against a group of individuals it accused of operating a massive spam and fraud campaign.

  3. Online Reputation: 5 Ways You're Offending Online Customers

    Perhaps 10 years ago this might have been understandable; important communications were still predominantly made by mail. Many such forums ended up filled with spam, inflammatory comments, and rants, so companies quickly shut them down or simply...