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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Less Than One Hour Response Time - There Is No Hold Button in Social Media We check Yelp before entering any restaurant — what did people like and how was the service? Not as a make-up for doing something wrong, but as a random act of kindness just...

  2. Panda Has a Smartphone – Here Are 7 Things You Can Do to Test It Now

    Click the Apply button at the bottom of the menu to apply the filter. If you click the "Filters" button, you can choose "Mobile" instead. You can often find glaring problems by visiting those top pages… And if you catch a Panda hit quickly, you can...

  3. How to Solicit Feedback from Prospects and Customers

    Please click the button below to tell us all about your experience. If we're lucky, these messages arrive via some private medium, like email, phone or help desk. With that on my mind, I'd like to talk about another form of missing communication...

  4. How to Create a Social Media Friendly Landing Page

    Consider using a social sign up button that will fill in all the basic info from a mobile user's social profile. Save the Like, +1, Pin It, and other social media buttons for the confirmation page. We demonstrate every day that we can drive traffic...

  5. 5 Development Tricks Self-Sufficient Marketers Should Master

    For bonus points, familiarize yourself with the Auto-Event Variable and start tracking important actions like button clicks or error messages on forms. Marketers may be pros at A/B tests to determine the success of ideas or tactics, but whether you...