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  1. Social Media ROI: 14 Formulas to Measure Social Media Benefits

    Social Leads (Lifetime Value) 14. Sales Value - Social Leads (Lifetime Value): GOAL: Grow Revenue, Generate Leads, Acquire New Customers, Retain Customers qualified online social leads identified X _____% lead-to-customer conversion rate X...

  2. Win Earned, Owned and Even ‘Paid’ Links With Content

    Perhaps the key KPI should be reach and an improvement in returning visitors over time as this suggests an improving’ lifetime value’ to your brand and with it lower cost per acquisition. It’s the basis of inbound marketing and the currency traded...

  3. Measuring Content Success: 2013’s Key Data Challenge

    Lifetime value per lead Other tools can help and there is a proliferation of platforms out there to help you understand the lifetime value of customers and also how you can better retain them. The key stumbling block to what is undoubtedly an area...

  4. Google as Your Identity Provider: Where Are We Now?

    Remember Eric Schmidt mentioning people needing multiple identities in a lifetime, the NSTIC and a review of the author patents starts to make those “crazy Schmidtisms” seem suddenly like rational proclamations.

  5. The 5-Step Plan to PPC Prioritization for Maximum Profits

    First, plug in all your control metrics – i.e.impressions, clicks, conversion rate, CPCs and your average order value (AOV) or customer lifetime value (LTV) – for performance as it is now. Profit per customer: Take your Average order value or your...