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  1. Social Customer Service Secrets to Avoid Negative Search Results

    As a means to minimize the chances of exploding a can of bad publicity worms over the Internet, take complaints offline as quickly as possible. They send customers who have booked a trip a link to 27 Things to Do Before Leaving Home.

  2. The Challenge of Enterprise Link-Building in a Content Marketing World

    In other words, if you are McAfee Internet Security, you most likely are not going to produce a document about the top 10 most effective ways to set up a phishing site, even though it would get a ton of links.

  3. How to Solicit Feedback from Prospects and Customers

    The scalable technologies of the Internet can be used to facilitate human communication, instead of corporate-speak. Smart businesses look forward to negative feedback, both as a chance to make things right for the individual customer as well as to...

  4. 4 Amazing Things You Simply Must Know About Sensational Headlines

    ClickHole is the latest and greatest online social experience filled with the most clickable, irresistibly shareable content anywhere on the Internet. Our hypothesis at Conductor when it came to why the headline types in our study resonated the way...

  5. SES Atlanta is Just 3 Weeks Away: Learn Top SEO & Paid Search Tactics, Tips & Tools

    Whilst we know it's important to understand the basics, we will also be covering more advanced tips, tools, and techniques to appeal to the more experienced Internet marketer. It's hard to pull out specific sessions, but some of my personal...