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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Let the games begin and the social side be ready. As a means to minimize the chances of exploding a can of bad publicity worms over the Internet, take complaints offline as quickly as possible. Search results beware and be aware, customer service...

  2. The Growing Importance of International Mobile Search

    The 2012 Olympic Games provided a unique insight into the increasing popularity of international mobile search. Google issued a report on the London 2012 games that reveals some fascinating insights into mobile search behaviour.

  3. How Buzzman Rewrote the Rules of Fiction to Create Relevant Video Content

    In the next 10 years, we're going to see all the forms of entertainment film, television, video, games, and print melding into a single-platform "story engine. Del Toro's words were specifically about the next generation (now current) of video game...