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  1. Can Groupon Break Into the Search Market?

    In an effort to move beyond your inbox, discount aggregator Groupon recently unveiled Pages, a directory of more than 7 million businesses full of information such as phone numbers, hours of operation, menus, and website URLs.

  2. 8 Lessons Learned From Owning a Search Agency for 15 Years

    Do as much work as you can yourself or with contractors before you hire employees. Budgeting, financing, and measuring profit are all very important, but the last thing I wanted to do was track hours for each client and make employees use time...

  3. SEO Is No One-Trick Pony

    When you’re creating content correctly, you are creating content that is original, high-quality content that speaks to your intended audience in the right manner, so that they might engage with the content (and your company) and possibly share...

  4. Social Customer Service Secrets to Avoid Negative Search Results

    If your business is in San Francisco or Seattle, your New York customers are ready for action three hours before you. Customer Threats Never Work The new rules of selling and customer service are here, they’re social, they’re mobile, they’re visual...

  5. New Google Mobile Alert: Websites Using Flash May Not Work on Your Device

    Google has updated their algorithm to detect specific pages that may not work on your mobile devices. Additionally, adults in the United States spend an average of 34 hours per month on the Internet on a smartphone and only 27 hours on a desktop.

  6. Mobile Now Exceeds PC: The Biggest Shift Since the Internet Began

    Executives lead the way in mobile adoption, validating the theory that digital assets for a business or brand must serve target audiences 24/7, and not just during business hours. Meeting your customers wherever they work is no longer a luxury – it...

  7. SEO Website Audits: Everything You Need to Know Part II

    This means I could be spending hours laboring over every detail of your site looking for issues, challenges, and areas of improvement or I could be running a tool that spits out a report and I spend an few hours writing up a few actionable items...