Books I've taken a lot from include: "The Inmates Are Running the Asylum," by Alan Cooper, "The Design of Everyday Things.by Don Norman, "The Humane Interface," by Jef Raskin, "Sources of Power," by Gary Klein (if you want to go more in depth on...
I particularly like the stories related to challenging or surprising requests for information -- for example, do top fashion designers like Ralph Lauren and Calvin Klein wear Levis? Disclosure: CyberAge Books is the publisher of my book, The...
For example, individual investor and business librarian Gary Klein describes undocumented techniques for getting information from the SEC's EDGAR database of public company information. Disclosure: CyberAge Books is the publisher of my forthcoming...