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  1. What’s the Deal With Links From M.Biz? Should You Disavow?

    But, I will give you my thoughts and also some information that Google employees have stated that support those thoughts. When Google employee John Mueller was asked in a hangout about whether or not to disavow links from m.biz sites, he said...

  2. Social Customer Service Secrets to Avoid Negative Search Results

    They want to recruit happy employees to keep hotel guests happy. We do a Google search before buying from a brand — what do people really think? Set up alerts for your brand name using tools like Google Alerts, Mention, Topsy, and SparkCentral to...

  3. 8 Free Must-Attend Networking Events at ClickZ Live San Francisco

    On August 12, learn with Google in this dedicated all-day “classroom” with four sessions hosted by Google and featuring its employees. Learn with Google Open to all attendees, including Networking+ pass holders, learn and chat directly with Google...

  4. 5 Key Takeaways From a Successful Social Media Campaign Built on Human Connection

    The personal engagement of employees in executing the campaign was vital to the authenticity of the campaign. While the ATM, or Automated Thanking Machine, addressed long-time customers by name and thanked them for their loyalty with very personal...