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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Most marketers and public relations professionals are on board with social media, but now it’s time for sales and customer service to say goodbye to old-school practices of dialing for dollars. Clearme sends out swag packages thanking its loyal...

  2. Oklahoma Uses YouTube TrueView Ads to Boost Tourism for a Song [Case Study]

    According to Oklahoma Governor Mary Fallin, travel and tourism dollars generate over a billion dollars in annual revenue for Oklahoma's state and local governments and help to support almost 80,000 jobs.

  3. Google Fights Claims of Bias in Instant, Local Search

    In a Wall Street Journal article Sunday, critics from TripAdvisor.com, WebMD.com, Yelp.com and Citysearch.com all were given a forum to complain that they're losing traffic because Google favors itself and, as a result, is scooping up more...

  4. SES London 2011 Features Sessions on Search and Social Marketing

    And £15 billion British pounds sterling is about €17.7 billion Euros or $23.6 billion US dollars. And the Centre's imaginitive yet uncomplicated style of food has seen them win the gold award at the Meetings and Incentive Travel Awards (M&IT) for...

  5. Bing Search in IE9; Skyhook Sues Google; Latest comScore Search/Mobile Stats & More Search News

    Business Insider reports that Skyhook is seeking an injunction and "millions of dollars" in damages. Jump List": A pre-programmed list lets you jump to your most important search tasks, from shopping and travel to maps, news and entertainment.

  6. Social Media Insights from TripAdvisor CEO Steve Kaufer

    Since its inception, CFCF has awarded over 4.5 million dollars in research grants to leading scientists at renowned institutions. Under Steve's guidance, TripAdvisor has been able to carve out a defensible and almost monopolistic position when it...