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  1. Social Customer Service Secrets to Avoid Negative Search Results

    We research someone online before agreeing to a first date — is he a deadbeat? Not as a make-up for doing something wrong, but as a random act of kindness just to make their day and acknowledge them for whatever you can think of, like being your 10...

  2. How FREE Website Call Conversion Tracking From Google Will Benefit You

    This tool helps you quickly see the keywords that are working for them by looking at several factors, including days seen, average position, and last seen date. In order to get the most accurate data around phone calls, you probably should use a...

  3. Top 10 Skills That Separate Real UX Designers from Wannabes

    Typically the user needs a product by a certain date. For instance, most ecommerce sites that offer order shipping typically provide a simple shipping selection UI that presents the choices, and mentions the typical duration of each choice, such as:

  4. 10 New Media Trends Shaping the Lives of Modern Consumers @ClickZLive #CZLNY

    Zuckerberg mentioned the Nest thermostat and other smart devices for alarms, door locks, etc.that collect information and keep you up to date. For example, Starbucks, along will other restaurants, will soon let you pre-order, in order to make the...

  5. Not Ranking in Google: Is a Manual Penalty, Algorithmic Change, or Content to Blame?

    Whenever we have large-scale changes that will affect things, then we tend to do an announcement, that 'oh yeah this changed,' or 'you should look at this particular date,' and that can be a good indicator to know whether you're affected by one of...