Resist the temptation to dazzle them with terms you may use as a technician of your craft and focus instead on terms management is familiar with and understands. SEO ROI and Cost of Customer Acquisition Calculator
One famous example of this was a video of a Comcast technician sleeping on a customer's couch that was put up on YouTube. This open channel allows consumers to air complaints, and get responses directly from Frank, or others in the customer service...
Having such stories circulating is harmful enough for those businesses, but what adds injury to insult is when a Web page telling that negative story starts to rank highly in the search results, such as the YouTube video showing a Comcast...
Here's an example -- a video of a Comcast technician sleeping on a customer's couch. Poor customer service or an inferior product will get exposed for all to see. All is not lost. Search marketers who embrace this new reality can reap huge rewards.
The video posted on YouTube of, you guessed it -- a Comcast technician who fell asleep on a customer's couch during a service call -- has gotten 320,967 views as of this posting. Between footage of the sleeping technician, the customer interspersed...
Garett lists the job openings as Customer Support Technician, Senior Sales Technical Support, Provisioning Manager, Media Account Manager, Business Analyst, Account Executive. Garett Rogers reports that Google has posted several jobs openings...