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  1. Smart beta indexes gain currency with Asian investors

    There is a clear concentration risk of selling $1.8 billion to just one customer, its private bank. If the product stops performing that's a lot of risk to one customer," he says. With existing credit support annexes in place with big institutional...

  2. Dealers fret over NSFR impact on equities

    Banks also face an 85% RSF on all posted initial margin for cleared and uncleared trades, excluding margin posted on behalf of a customer. How is this going to support capital markets? Banks fear that a number of standard equity markets practices...

  3. Financial crime body tightens rules on company ownership

    Another way it could be done under the FATF recommendations is requiring financial institutions to hold customer information themselves and provide access points so that authorities know who to contact for the beneficial information," says Timothy...

  4. US bilateral margin rules: a hit parade of horrors

    This is a change in stance from a 2011 iteration of the US regime, under which swap dealers would have been required to judge whether a non-financial customer was engaging primarily in financial activity and to collect margin if it breached a...

  5. Industry confronts hard choices in CCP recovery debate

    GCSA is understood to have pitched its offering to all of the largest global CCPs, but Hardy declines to comment on customer discussions, citing non-disclosure agreements. But CPMI-Iosco appears to support this approach, noting in the October paper...

  6. 8 Lessons Learned From Owning a Search Agency for 15 Years

    Lesson #2: Know Your Numbers - Profit per Customer and Revenue per Employee Define your target market or ideal customer and focus 100 percent on them. Make sure the business has enough recurring revenue to support the salary you offer the first few...

  7. SEO Is No One-Trick Pony

    At the end of the day, if I’m the customer, I want money. In a perfect world, you have enough money (and time) to support both SEO and PPC efforts. As you might imagine, there was a lot of stuff to talk about.

  8. Don’t Forget to Invest in Content (Not Just “Content Marketing”)

    This saves your support and customer service teams valuable time having to answer these questions on the phone, writing up lengthy email responses to questions (over and over again) and also gives them somewhere to point customers to help them...

  9. Google AdWords Conversion Values Add Multiple Currency Support

    In other words, a U.K.based online retailer promoting products from an AdWords account billed in pounds and that accepts payments in other currencies will not have to convert the payment into pounds in order to reconcile additional currencies into...

  10. Marin Adds Google Shopping Campaign Management

    Those who have already tested the functionality say Marin has improved the customer experience. That's likely part of the fuel behind Marin's latest launch: support for Google Shopping campaigns through its advertising platform, announced last week.

  11. Mobile Now Exceeds PC: The Biggest Shift Since the Internet Began

    Today, most recognize the Internet as a vital foundation for everything from operations to marketing and sales to logistics, CRM, and customer service. The time has come to seriously consider integration of mobile-friendly versions of all mission...

  12. 130 Questions to Ask When Choosing a Local Search Automation Tool

    What about forms from Salesforce or other customer relationship management (CRM) platforms? What are all the different ways we can interact with [VENDOR NAME]'s support team? Not all of the questions below might be applicable to your business, but...

  13. How to Avoid Mobile Ranking Pitfalls by Assessing Mobile Engagement

    Identifying Mobile Pages With Bad Customer Engagement Our process for assessing mobile engagement starts with having the ability to distinguish between mobile and desktop customers in our analytics, identifying pages where mobile customer usability...