SEO News

Customer Service

RSS
  1. Don’t Forget to Invest in Content (Not Just “Content Marketing”)

    This saves your support and customer service teams valuable time having to answer these questions on the phone, writing up lengthy email responses to questions (over and over again) and also gives them somewhere to point customers to help them...

  2. Social Customer Service Secrets to Avoid Negative Search Results

    Search results beware and be aware, customer service is part two of the social media revolution. The new rules of selling and customer service are here, they’re social, they’re mobile, they’re visual…and most businesses are not ready.

  3. Last-Minute SEO - Here Come the Holidays!

    It may lead to a return customer. If you cannot afford a CERTIFIED AdWords expert, then you can use this service. You tell yourself, "Labor Day…Labor Day," then you will kick it back into high gear! Surely you deserve that time - well, unless you...

  4. 5 Key Takeaways From a Successful Social Media Campaign Built on Human Connection

    In the case of TD Canada Trust, focus on customer delight has earned the bank top honors in the Best Banking awards for Customer Service Excellence over the past nine consecutive years -- revealing a deliberate focus on building customer...

  5. Mobile Now Exceeds PC: The Biggest Shift Since the Internet Began

    Today, most recognize the Internet as a vital foundation for everything from operations to marketing and sales to logistics, CRM, and customer service. The time has come to seriously consider integration of mobile-friendly versions of all mission...

  6. 130 Questions to Ask When Choosing a Local Search Automation Tool

    What about forms from Salesforce or other customer relationship management (CRM) platforms? What service level agreements (SLAs) come with the platform? Service Package What can you tell me about the service side of [VENDOR NAME]'s platform?