And now for something completely different – welcome to the craft beer revolution from BrewDog.com. You’d expect a company like GetSatisfaction.com to have a passion for customer service and they certainly showed it last Valentine’s Day with their...
The Five Forces of Keyword Competition likely will not start a revolution in the world of SEO strategy, but hopefully it will help agencies and marketers (the buyers and sellers of SEO) think differently about the ever-changing external forces on...
However, the mobile revolution has equipped users to interact online from anywhere at anytime which presents an entirely new perspective on conversion opportunities. From building loyalty and generating sales to capturing customer feedback and...
I caught up with Solis this week to talk about his new book, “The End of Business as Usual: Rewire The Way You Work to Succeed in the CustomerRevolution. And, this book makes the case for leadership teams to look beyond social media to see the...
When the great online social revolution began, many larger businesses set up forums for their customers. If you've published an article on your website and a customer responds with a comment or question, it's important to respond.
Google Doodle Remembers Hungarian Revolution by Thom Craver The recent African and Middle Eastern revolutionary movements mirror Hungarian history as Google Hungary reminds us in its Doodle today, celebrating the Hungarian Revolution of 1848.
Preparing for the Big Mobile Revolution - Harvard Business Review Understanding Your Social Customer Engagement Scenario by Jacob Morgan These four stages of social customer engagement will give you a general overview or framework for where your...
Anyone could have done it before Google and ironically, according to Search Engine Watch writer Thom Craver, Chrome OS is very much a realization of Bill Gates's dream -- and this 15-year-old article in BusinessWeek on "The Software Revolution.
Before we attempt to address that, let's first revisit the Industrial Revolution, where machines over time were able to mass produce what humans had made by hand. The Wikipedia entry states, "Some twentieth century historians such as John Clapham...
While universal search has clearly been a revolution in delivering information, there is a legitimate question as to whether it "works," which of course depends on how you define that word. Heralded at the time as a revolution for searchers and...
The Text Ad Revolution Google is increasingly trying to move the customer experience from advertisers' sites to the search results or other areas of Google. When Google implements personalized results in organic search, they can measure the impact...
Is social media a fad or the biggest shift since the Industrial Revolution? Welcome to the Social Media Revolution. The above statistics and "Social Media Revolution" video tell the story. Imagine what that means for bad customer experiences!
Some argue Wikipedia started the open source and social sharing revolution. Business Use: Companies need to leverage their customer base enthusiasm for their product and showcase these videos on YouTube.
PR agencies are all over the SEM revolution and have learned to partner with SEM shops. The advantages can include more efficient communications channels, clarity, and shared customer service responsibilities.
Back in 1970, Gil Scott-Heron predicted, "The revolution will not be televised. As Scott-Heron predicted, "The revolution will not be televised. Content v Creative - Where does the Customer Count? In what appears to be a U.S.industry first, CBS...
New CBS/Medio Mobile Search Deal: The Start of a Revolution? Content v Creative - Where does the Customer Count? Want a snapshot of the day's search marketing news? Here we've collected today's top news stories posted to the Search Engine Watch...
The Domaining Revolution: Lessons From The Domain Roundtable, Search Engine Guide They will have the opportunity to make significant improvements to their customer's placement. I have been working as an SEO analyst for less than a year.
Continues Down “The Path”, SEO RevolutionCustomer Surveys: A Powerful Link Building Tool, Search Engine Land Organic Search SEW Experts: Creating Synergy in Your SEO EffortsMark Jackson discusses the key components of successful SEO, showing you...
Continues Down “The Path”, SEO RevolutionCustomer Surveys: A Powerful Link Building Tool, Search Engine Land Want a snapshot of the day's search marketing news? Here we've collected today's top news stories posted to the Search Engine Watch Blog...
UK: Local Directory Publisher Inks Deal With Google To Sell AdWords May 4, 2005 - Revolution reports that Google has signed an agreement with Thomson, a major player in the UK directory business to sell AdWords.