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Customer Management Online Reputation

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  1. 15 Ways to Avoid Reputation Roadkill @ClickZ Live #czlny

    Reputation management expert Andy Beal, chief executive (CEO) of Trackur and author of Repped: 30 Days to a Better Online Reputation, kicked off day two of ClickZ Live New York by sharing 15 examples of reputation disasters, and what we can learn...

  2. How to Ensure a Positive Online Reputation For Your Executive and Company Brand

    Talk about reputation management: New York City mayoral candidate Anthony Weiner resigned from Congress in 2011, following a sexting scandal involving women he met online and inappropriate photos. In the "bad news" bucket, there‘s reputation...

  3. Ripoff Report Launches Verified, a New Program to Shield Businesses From Negative Reviews

    Forbes recently published an Article about this titled "The Dark Side of Reputation Management. It would be the worst thing for a reputation management company to be listed on Ripoff Report, so in some ways I am glad that they are offering this...

  4. Social Media Automation: A Beginner's Guide for Small Business Owners

    Social media is often used as an "assist" as consumers determine the legitimacy and reputation of a business during the purchasing process. Customer retention is often enhanced by a strong and responsive social media presence.

  5. Small Business Social Media: 3 Tips to Get Started

    A company can trash their online reputation in a social network if someone is having a bad day, and just loses it with an irate customer. This is important in any employee, but in someone who is an online customer service representative, being able...

  6. Nomenclature: The Industry Case For and Against SEO

    SEO has a reputation management problem, and inbound vs outbound is too limiting when SEOs utilize methods from both schools of thought," Drysdale said. We don’t have an awesome reputation, as an industry.check out this set of Autocomplete...