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Consumer Generated Media

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  1. Social Retail: Finding, Engaging & Cultivating Today’s Connected Consumer

    Millennials are highly-skeptical of brand content and marketing in social media, instead 86 percent of consumers in that group say that user-generated content has more influence on what they buy (Source: Bazaarvoice Study) percent of all online...

  2. Combining Professional & User-Generated Videos Drives More Sales [Study]

    It seems that professionally-produced content and user-generated product videos are each successful at delivering different key elements to a consumer through video ‘advertising’,” said Jessica Thorpe, EXPO vice president of marketing, in a press...

  3. Are You Competing with Your Own Business Identity?

    For example, a business owner would place a yellow pages ad with a directory publisher representative who collected the information and delivered pithy, descriptive content intended to catch the eye of a consumer browsing a particular heading.

  4. SOPA Explained: Why It’s Bad for the Web & How to #StopSOPA

    Consumer Electronics Association If there is, for some absurd reason, a competitor’s complaint about content or media found on your client’s site or in their domain somehow, could your client’s website suddenly disappear?

  5. The Digital Path to Social Media Success

    Practically, this begins with a combination of consumer research, web analytics, and social media monitoring/research. How social media is being integrated with the whole of digital marketing is one of the greatest momentums we’re now witnessing as...

  6. Facebook F8 Wrapup: Timeline, Ticker, GraphRank for Users & Marketers

    With more than 750 million users, they have the lion’s share of the consumer base already on board. Netflix CEO Reed Hastings made a brief presentation and admitted that when first approached by Facebook, he had concerns about the social media...

  7. Social Media Mastery: Wisdom from the Leaders of Coca-Cola

    I used to think that loyalty was the highest rung on the consumer pyramid until I became the CMO of Allstate Insurance. As social media marketers, we’re naturally in pursuit of identifying “who is doing it right.

  8. Security and Responsibility on the Virtual Frontier

    So the question arises- in what form should consumer protection take within that commerce platform, and conversely, what protections should be afforded to merchants on the platform as well? Clearly, there needs to be some accountability and...