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  1. Yelp: Court Ruling on Anonymous Customer Reviews 'Could Have a Chilling Effect on Free Speech'

    In its complaint, Hadeed alleged that it tried to match the negative reviews with its customer database but could find no record that the negative reviewers were actually Hadeed customers. Hadeed's complaint further alleged that the negative...

  2. Scroogled Rises: Microsoft Back on Attack as Google Faces New Antitrust Complaint

    The attack ads coincide with another European antitrust complaint orchestrated by Microsoft relating to Google's Android software. Fairsearch Europe, which describes itself as "organization united to promote economic growth, innovation and choice...

  3. Social Media ROI: 14 Formulas to Measure Social Media Benefits

    Positive Sentiment / Complaint Count Measuring social media ROI can be a daunting task, but not impossible. Check out these handy formulas for calculating tangible social media benefits – advertising, content, leads,research, support, sales, and more!

  4. Facebook-Datalogix Partnership to Track Offline Purchases by 100 Million+ Households

    In light of the recent consent order with Facebook, which resulted from the complaint brought by EPIC and other consumer privacy groups, it is critically important for the FTC to look closely at this proposal and to determine whether the company...

  5. Google Rich Snippets Testing Tool Gets New Name, Design, Languages

    One complaint that has sprung up since the announcement is the new limit of 1,500 characters for HTML testing. There are three major changes, says Google: We’ve improved how we display rich snippets in the testing tool to better match how they...

  6. Vitaly Borker Gets 4 Years for Threats, Terror Used to Boost Google Rankings

    Exasperated, she took her complaint to his banks, police, her credit card company, IC3, and even the New York state attorney general’s office. The former owner/operator of DecorMyEyes.com was also ordered to pay nearly $100,000 in restitution and...

  7. Taobao SEO: A Guide to One of the World's Largest Consumer Marketplaces

    The complaint rate There are many different answers to this question – from fully optimizing campaigns on Baidu, Google China and the many social networks in China – but one that always catches people off guard is, “Taobao.