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  1. The World Welcomes 2014 on Twitter, Reveals Usage Patterns

    Twitter is becoming the de facto universal online chat room where people actually have short conversations on (see percentage of RTs in tweets). While religious events, like Christmas, Rosh Hashanah, or Ramadan have a time-zone importance (they are...

  2. Gaining Publicity With Social Talk Shows: Google+ Hangouts and Twitter Chats

    While TwitterChats are nothing new to social media aficionados with the first industry chat originating in 2008, #journchat. Tweets of Wisdom: Understand thy Chat Environment Let's not forget the potential media opportunities for hosting a Twitter...

  3. Google Won't Pause New Privacy Policy - Should They Have To?

    Privacy controls include turning off search history, switching Gmail chat to “off the record,” using Incognito mode in Chrome, etc. It was obvious to me, as I left the room, that this company has established this policy so instead of the consumer...

  4. 9 Reasons Why it Might Be Time For Marketers to Value Virtual Goods

    The limits of text based chat (conveying tone) and web video chat (direct 1 to 1 communication), has the potential to be transformed in a virtual environment. Perhaps both are acquiring talent rather than new products but both are poised to compete...

  5. Uncovering Site Problems for Landing Page Optimization, Part 2

    Chat and phone call logs can be used to classify problems into categories. All you need for this kind of informal approach is a quiet room, a mock-up of your proposed design (possibly just hand-drawn on paper), and a clear task statement (of what...