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  1. Is Google Sucking the Life Out of Your Identity? Are They Alone?

    Soldiers and family members can video-chat, companies can collaborate and experts can render much needed assistance, all without geographic constraints. I talked about how Google+ provided a hub by which users could be tied to their websites...

  2. International Expansion: Break Down Barriers With Google+ Hangouts

    With Skype, chatting with more than one person at once requires a subscription, but you can chat with up to 10 people for free when you join a Google+ Hangout. For those who are unfamiliar, Hangouts is a feature of Google+ that lets you video chat...

  3. Inside the SES New York 2013 Expo Hall: Networking, Pinball & Swag

    At Linkdex, couches and tables invite visitors and customers to relax and chat, a feature that was repeated often on the SES exhibit hall. spurring casual chat into informal business meetings. Bing Ads had a light and welcoming booth with...

  4. Google April Fools' Pranks 2013: YouTube Closing, Google Nose, Gmail Blue & More!

    Simply turn on the levity and your Google Calendar will be packed with fun events such as a chat w/ T. You know, immature and cheesy, with a quick, bright finish. At least according to Google Nose, one of the latest additions to Google's long line...

  5. Google as Your Identity Provider: Where Are We Now?

    The question just becomes, how far does it go once implemented, once you need to use your IdP to transact and that IdP also houses/scans your email, knows where you were this morning (phone), who you talked to in chat/email/sms/voice, what...

  6. Top Conversion Optimization Tips to Deploy Before the Holiday Rush

    Ramp-up Customer Advice Services Such as Live Chat t stop testing! That joyous time of year is upon us again, that magical time that kicks off holiday shopping right after Thanksgiving with Black Friday and Cyber Monday.

  7. LivePerson Says Bouncing is Single Worst Action a User Can Take

    LivePerson may be most recognized for their instant chat software for websites which enables your customer service team to respond to users in real time whilst they are browsing your website, but this is just one piece of the suite of content...

  8. Wearable Social Media: Jacket Rewards Facebook Likes With ‘Hugs’

    Chow said she came up with the concept over a conversation about long-distance relationships and the limitations of video chat interfaces like Skype. Just when you thought Facebook couldn't get any more creepy and intrusive, it can now hug you in...

  9. Google AdWords Support Driving You Bonkers? 3 Common Google Shopping Issues Debunked

    However, if you do need to contact Google AdWords support with any sort of high level inquiry (which you can do via chat, email or phone) be prepared to be transitioned to email, and be aware that the first couple of solutions they present you...