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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Companies such as Moz and Buffer make it a point to have all times zones covered when it comes to social customer service. Buffer calls their customer service team Happiness Heroes, a title that sends a clear message to the customer that their...

  2. Should You Syndicate Your Blog to Get More Traffic & Leads?

    However, if you are considering syndication for an established blog and worried about diluting the author's authority, then read up on Buffer's syndication rewards. Buffer says: In some ways, we feel that keeping content only at Buffer is a rather...

  3. Twitter Speak From @ to Z – Terms & Definitions

    B: Bio, Block, Buffer Just buffer them all and you're set to go. Buffer Buffer is actually a tool that comes from another company that then partners with Twitter. Whenever you tweet or retweet something, you have the option to buffer that tweet.

  4. 13 Twitter PR Secrets to Report News, Gain Publicity, & Build Relationships

    Buffer: You're new twitter content strategy friend! Buffer makes it super easy to automagically share posts for you through the day. When SEOmoz announced the rebranding move to just “Moz”, Twitter was part of the social PR strategy from perception...