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  1. Social Customer Service Secrets to Avoid Negative Search Results

    Threatening to block a customer from a social network seems slightly drastic, and if you are going to block someone - an announcement is not necessary, just block them. The new rules of selling and customer service are here, they’re social, they’re...

  2. Panda Has a Smartphone – Here Are 7 Things You Can Do to Test It Now

    As Google notes, you should not block JavaScript and CSS via robots.txt. They fire up Chrome or Firefox on their desktop computer and start looking around. That’s a smart thing to do, as deep Panda analysis is worth its weight in gold.

  3. Mastering the PPC Challenge: A Beginner’s Guide [#CZLSF]

    Separate campaign view by Search re working on refining campaigns using bid adjustments, Pease also suggested setting up automated search query reports to find keyword expansion opportunities that secure relevant traffic and negative keyword...

  4. PR for SEO: Advanced Social Media Tips to Engage With Media Influencers

    Any whiff of a mass email will mean the recipient will immediately hit delete, or worse, block you. Turn to public relations. It's one of the most valuable online marketing strategies you can use, resulting in increased traffic, quality links, and...

  5. Bing Launches Search Removal Request Form in Europe

    If you are a European resident and want to request that Microsoft block search results on Bing in response to searches on your name, please use this form. Microsoft's search engine Bing has finally responded to the recent European Court of Justice...

  6. Guide to Google Analytics Demographics Reports: Age, Gender & Interests

    Each age group is a different color and shown as a stack graph where each group is a block of color on top of the next. Google Analytics has always been very good at telling you what people have been viewing and clicking on your website, but in the...

  7. YouTube to Censor Search Results From Artists Who Rebuff New Streaming Music Service

    If YouTube pushes these independent labels too hard, and they block too much of their content, YouTube will actually lose out on the revenue it would have made running ads on the existing content. If the labels refuse to sign, YouTube threatens to...