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  1. New frontloading flap over €8bn clearing threshold

    Others argue the best bet is to pester either the European Commission – which will review the text first – or members of the European Parliament (MEPs), who have previously proved sympathetic. Retroactive need to count up trades could hit clients...

  2. BBVA leads inflation and interest rate trades in Spain

    A bet that euro and dollar interest rates would converge was the impetus behind another trade marketed to institutional investors. Retail investors are also using the products to bet on rates and forex, and buying deposits linked either to baskets...

  3. Social Customer Service Secrets to Avoid Negative Search Results

    Brands that do not step up to the social media response rate in a timely manner can bet on 60 percent of those unhappy customers taking a negative action. The new rules of selling and customer service are here, they’re social, they’re mobile, they...