Articles on customer support

RSS

Yahoo-Bing Integration Complete Everywhere but Korea

yahoo-microsoft-search-alliance-logo

Yahoo has finished transitioning to a Bing back-end in every country except Korea (where Bing will take over by the end of the year). The near completion of the global transition should signal improved profitability for both Bing and Yahoo. Yahoo has finished transitioning to a Bing back-end in every country except Korea (where Bing will take over by the end of the year). The near completion of the global transition should signal improved profitability for both Bing and Yahoo. 0 Comments

Focus on the User

How do you make sure that your Web site is user friendly? Here are some tips to avoid setting yourself up for search engine optimization disaster. How do you make sure that your Web site is user friendly? Here are some tips to avoid setting yourself up for search engine optimization disaster. 0 Comments

Relax, Excite Does Index Tables

Relax, Excite Does Index Tables From The Search Engine Update Oct. 17, 1997 Excite customer support recently began reporting that it did not index text contained in tables. That caused me to get a number of messages from concerned webmasters. Be concerned no longer -- the messages were mistaken. Excite will index text contained in tables. However, Excite did clarify that it will not crawl frame links Relax, Excite Does Index Tables From The Search Engine Update Oct. 17, 1997 Excite customer support recently began reporting that it did not index text contained in tables. That caused me to get a number of messages from concerned webmasters. Be concerned no longer -- the messages were mistaken. Excite will index text contained in tables. However, Excite did clarify that it will not crawl frame links 0 Comments

Infoseek Meta Tag Limits Unchanged

Infoseek's product manager has reaffirmed that there is no particular limit over the number of times a word may be repeated in the meta keyword tag. In September, Infoseek's customer support started saying there was a new "three word limit," despite the fact that there are no posted limits at all. Infoseek product manager Sue LaChance Porter said this was a mistake. "There is no hard and fast rule about the number of keywords allowed in these tag fields, at some point we'd just stop counting Infoseek's product manager has reaffirmed that there is no particular limit over the number of times a word may be repeated in the meta keyword tag. In September, Infoseek's customer support started saying there was a new "three word limit," despite the fact that there are no posted limits at all. Infoseek product manager Sue LaChance Porter said this was a mistake. "There is no hard and fast rule about the number of keywords allowed in these tag fields, at some point we'd just stop counting 0 Comments