Articles on American Customer Satisfaction Index

RSS

Ask.com Launches Major Updates

The new Ask3D interface aims to align Ask's search results pages more closely with the way people actually search. The new Ask3D interface aims to align Ask's search results pages more closely with the way people actually search. 0 Comments

News Sites Beat Search Engines in Customer Satisfaction

A respected customer satisfaction index reports that users are happier with news and information sites than search engines or portals -- and predicts the demise of several laggards. A respected customer satisfaction index reports that users are happier with news and information sites than search engines or portals -- and predicts the demise of several laggards. 0 Comments