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Bing Satisfaction on the Rise, Facebook Customers Unsatisfied

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In the 2011 American Customer Satisfaction Index (ACSI), Bing saw a strong rise is satisfaction, though Google remains the search engine with the most satisfied customers. Meanwhile, Facebook was at the bottom of the heap for customer satisfaction. In the 2011 American Customer Satisfaction Index (ACSI), Bing saw a strong rise is satisfaction, though Google remains the search engine with the most satisfied customers. Meanwhile, Facebook was at the bottom of the heap for customer satisfaction. 0 Comments

News Sites Beat Search Engines in Customer Satisfaction

A respected customer satisfaction index reports that users are happier with news and information sites than search engines or portals -- and predicts the demise of several laggards. A respected customer satisfaction index reports that users are happier with news and information sites than search engines or portals -- and predicts the demise of several laggards. 0 Comments