SEW Experts: Measuring the Impact of Multichannel Marketing

Search Engine Watch Expert - Eric EngeIn many cases, search is the first step in the customer buying process, when they're in research mode. But, at other times, search comes into play in response to an offline campaign. In today's Web Analytics and ROI column, "Measuring the Impact of Multichannel Marketing," Eric Enge describes the ways Web analytics tools can be one powerful component in measuring the impact and effectiveness of an offline marketing campaign.

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About the author

Kevin Newcomb joined ClickZ in August 2004, covering search marketing and other online marketing topics. He has been reporting on web-based businesses since 2000.

Before the bubble burst, Kevin was a marketing manager for an online computer reseller, handling copywriting, e-mail marketing, search marketing and running the affiliate program.

With a combination of real-world marketing experience and years of business journalism, Kevin brings to ClickZ a unique ability to deliver news and training materials that help online marketers do their jobs better.